Shipping policy
🎄 Holiday Shipping & Last Posting Dates (Christmas 2025)
We always wrap your treasures in our signature pink & green, and deliver with the utmost care. We will be shipping every day until Wednesday 23rd December 2025 and last shipping day of the year is 27th December 2025. We will reopen shipping on 5th January 2026.
As all orders are shipped exclusively via DHL Express Worldwide, please take note of the following recommended cut-off dates to give your jewels the best chance of arriving before Christmas:
UK Domestic (DHL Express):
Please place your order by Tuesday 22nd December 2025 for delivery before 25th December.
Europe (EU & Non-EU):
Please place your order by Thursday 18th December 2025.
United States & Canada:
Please place your order by Thursday 18th December 2025.
Australia & Rest of World:
These destinations require a little more time. Please place your order by Monday 15th December 2025.
A few friendly notes
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These dates are recommended by couriers and cannot guarantee Christmas delivery (weather, customs delays, and local conditions may affect timing).
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Once collected, parcels are in the care of DHL Express but we will fully support you if any issue arises.
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If you’re unsure which date applies to your destination, please contact us, we’re always happy to advise.
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All orders are beautifully gift-wrapped, and we can mark parcels as gifts on the paperwork if required, just let us know at checkout.
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Shipping & Delivery
At Parkin & Gerrish, we ensure every jewel arrives beautifully packaged and completely stress-free. All parcels are discreet, fully insured, and finished with our signature pink & green gift box and ribbon wrapping.
UK SHIPPING
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Free on all orders
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Sent via Royal Mail Special Delivery before 1pm or DHL Express
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Fully tracked & signed for
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Next day delivery available
INTERNATIONAL SHIPPING
All international orders are shipped with DHL Express Worldwide.
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Free DHL Express shipping on orders over £250
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£40 shipping fee on orders under £250
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Fully insured, tracked, and signed for on delivery
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Usual delivery time: 1–3 working days
DUTIES & TAXES – Zonos & DDP
We partner with Zonos to make international delivery seamless.
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All orders ship DDP (Delivered Duty Paid)
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Duties and taxes are calculated and included at checkout
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Your parcel arrives prepaid, with no surprise customs bills
What DDP means:
Delivered Duty Paid = we handle all import duties and taxes upfront, so your order arrives cleared through customs with nothing extra to pay.
This means your parcel arrives with no surprise duty bills on delivery
If any duty is charged in error, simply send us the invoice and we will reimburse you immediately
✨ Antique pieces (over 100 years old) remain exempt from US duty but not the 10% import duty sadly.
FREE DHL EXPRESS + GIFTING
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Free DHL Express shipping, gift box & gift wrapping on all orders over £250
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All packaging is recyclable, sustainable, and hand-finished with care
NOTES FOR INTERNATIONAL CLIENTS
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EU Customers: Import VAT applies post-Brexit; rates vary by country
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Australian Customers: GST and duty are charged on all imports
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US Customers: Orders over $2,500 may require extra customs clearance info
PLEASE NOTE
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Orders cannot be redirected once dispatched
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All parcels are fully insured
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A signature is required on delivery
- Any resizing can take a week, please get in touch if needed sooner.